Management TEAM

Our Director

Our Director, Robert Caniglia, is the founder of the brand and is ‘hands on’ in the business on a daily basis. Robert prides himself on our team, our service delivery and ensuring our clients satisfaction is always the focus of everything we do!

Robert’s qualifications and Travel Industry experience extend to over 19 years in the travel industry in many varied management roles and listing many valued clients such as Newmount Mining, CBH Group, Programmed Group, Barminco and many others

 

History

Robert has extensive experience within the corporate travel industry via holding senior management roles at multiple Travel Management Companies (TMC’s) in Australia. His experience includes:

  • Sales Manager – Corporate Traveller
  • Regional Director of Sales WA, SA & NT – Flight Centre Corporate Brands (FCm Travel Solutions, Corporate Traveller, Flight Centre Business Travel)
  • Business Analysis and Solutions Manager – Corporate Travel Management (CTM)
  • General Manager – Corporate Travel Connections (CT Connections)

He has been responsible for over $60M in annual sales budget and received many awards for his achievements including multiple awards for top 3 National Business Development Managers, and leader of the Most Productive Team in Australia for 3 consecutive years.

Rob believes that you, our customer is at the centre of everything we do, and without you we have no business, “It’s not about what we want our business to be, but what our customers want us to deliver for their business that is the most important thing that we must focus on every day”.

Robert is ‘hands on’ and involved in our business every day. He is always available for our clients and in fact welcomes clients to call him on his direct number 0414 945 787 at any time.

 

Operations Manager

Joe Cicirello is our Operations Manager and injects over 27 years travel experience into the Synergy Travel business.

Joe has vast experience ranging from direct travel consulting experience in Leisure, Corporate, Groups and Sports Travel, to management experience in roles ranging from Team Leader to Director of a large travel group.

History

Joe’s extensive travel experience began by purchasing his own travel outlet in Perth CBD in 1992:

  • Purchased his own travel agency in Perth.
  • Joe grew the  group with acquisition of 6 ex American Express agencies to take group total to 11 offices.
  • Throughout this process Joe gained immense knowledge in every aspect of travel from consulting, to operations management, airline negotiations, staff management and motivation, to client satisfaction and retention.
  • Joe was responsible for the large project of transitioning technology systems to one centralised system across the whole group of 11 offices while maintaining service levels and data integrity.
  • Joe left the Jetset group and joined a major sports travel agency and gained experience in all aspects of successfully arranging travel for small to large groups.
  • He joined a major national Travel Management Company (TMC) in the role of Corporate Team Leader.
  • Over 27+ years in the travel industry, Joe’s strength has always been the exceptional level of service delivered to his clients.

Joe is our Operations manager and involved in our business every day. He ensures that our technology, systems and processes internally and externally are seamless, effective, and deliver value for our employees and clients alike.